Saying NO, in the nicest possible way, that is good for you, good for the other person and and good for the situation is a powerful practise to introduce to employees. Putting boundaries in place is empowering for them, even if it is uncomfortable at the time, but in the long run helps them reach more of their potential. It will also allow their points of view to be heard, their states of mind be understood, and may also be a way of finding a solution to something that employees see from their point of view, which is not always easily seen as a boss.
Saying no to something can be difficult , because we all want to be liked and acknowledged for who and what we are, particularly in the work place. It can be demonstrated to employees as a way of being practical, and a way to manage their to do lists. It should be quite easy to say ‘No, I can’t do it right now, would later this morning, or this afternoon or tomorrow be okay, or next week’ etc. whatever is practical in the situation. In this way employees can understand that a decision can be made that is good for them, good for the employer and also good for the business as a whole.
Learning to say NO and putting practical boundaries in place will help to reduce levels of stress, and will boost confidence.